Terms & Conditions

AppSavvy Pte. Ltd.
68 Circular Road, #02-01
Singapore 049422
Email: hello@appsavvy.dev

AppSavvy provides custom software development and consulting services, including but not limited to: AI product development, Bubble-to-code migrations, Canvas app development and rescue, AI transformation engagements, web application development, integration work, and ongoing support. The specific scope, deliverables, timeline, and fees for each engagement are documented in the relevant Project Agreement, statement of work, invoice, or written proposal.

Marketing materials, blog posts, and pages on our website are informational and do not constitute an offer or representation of services for any particular engagement.

• Services commence upon receipt of the initial payment (or signed mandate to begin), as set out in the Project Agreement, together with the Client’s provision of required materials and access.
• The Client is responsible for providing in a timely manner all information, content, assets, accounts, credentials, and decisions required for the work to progress, and for ensuring that any third-party materials provided to us are lawfully licensed for the intended use.
• Where the Client’s delay materially affects the schedule, AppSavvy may adjust delivery dates and reasonable costs accordingly.
• The Client warrants that the persons instructing AppSavvy are authorised to do so on the Client’s behalf.

• Payments are due in accordance with the Project Agreement. Default terms, where unspecified, are: a deposit of 50% before commencement and milestone or monthly invoicing thereafter, with payment due within 14 days of invoice date.
• Invoices are issued in the currency stated in the Project Agreement, typically Singapore Dollars (SGD), US Dollars (USD), or Great British Pounds (GBP). Payments are typically processed via Stripe; the Stripe Terms of Service apply to all such transactions.
• Late payment will accrue interest at 1.5% per month (or the maximum permitted by law, whichever is lower) from the due date until payment in full.
• AppSavvy may suspend services with notice if undisputed invoices remain unpaid for more than 14 days past the due date, and may terminate for repeated or material non-payment in accordance with Section 14.
• All fees are exclusive of applicable taxes, duties, and withholding obligations, which are the Client’s responsibility unless otherwise stated.
• AppSavvy may pursue legal action to collect undisputed unpaid balances, and the Client is responsible for reasonable collection costs.

Any change to the agreed scope, deliverables, or timeline will be handled via a written change request. AppSavvy will estimate the impact on fees and schedule; work on the change begins only after the Client’s written approval. Verbal discussions, Slack messages, or in-meeting comments do not by themselves authorise changes that increase scope.

• Each party agrees to treat as confidential any non-public information disclosed by the other party in connection with the engagement, and to use such information only for the purpose of performing or receiving the services.
• Confidential information shall not be disclosed to third parties without the disclosing party’s prior written consent, except: (a) to employees, contractors, and sub-processors bound by equivalent confidentiality obligations and on a need-to-know basis, or (b) where required by law, regulation, or a competent authority, provided that, where lawful, the receiving party notifies the disclosing party first.
• Confidentiality obligations survive for three (3) years after termination of the engagement, except for trade secrets and personal data, which remain confidential for so long as they retain their character.

• Client deliverables.Subject to receipt of full payment, the Client owns the custom code, configurations, content, and other materials specifically created for the Client as part of the engagement (the “Client Deliverables”).
• AppSavvy retained materials.AppSavvy retains all rights in its pre-existing materials, generic components, frameworks, templates, internal tools, methodologies, and know-how (the “AppSavvy Materials”), including any improvements to them. To the extent AppSavvy Materials are incorporated in Client Deliverables, AppSavvy grants the Client a perpetual, worldwide, royalty-free, non-exclusive licence to use them as part of the Client Deliverables.
• Open-source components. Client Deliverables may incorporate open-source software, which remains subject to the terms of its respective licences.
• Client licence to AppSavvy.The Client grants AppSavvy a non-exclusive, non-transferable licence to use the Client’s trademarks, logos, content, and other intellectual property solely as required to perform the services and, with the Client’s prior consent, to identify the Client as a customer in marketing materials (including showing the Client’s logo and describing the engagement at a high level).
• Portfolio rights. Unless the Project Agreement provides otherwise, AppSavvy may reference the general nature of the engagement and display non-confidential screenshots in its portfolio after launch.

AppSavvy uses AI assistants and generative tools (such as Claude, GPT, GitHub Copilot, and similar) in the course of its work, including for code generation, code review, documentation, and design exploration. The Client agrees that:

• AppSavvy retains professional responsibility for the output we deliver, including AI-assisted output, and reviews and tests AI-generated material before delivery.
• AppSavvy uses AI tools that are configured not to train third-party models on the Client’s confidential information or personal data; where a specific tool would not meet this standard, we will not use it on Client material without explicit written consent.
• Where the Client has specific restrictions on the use of AI tools, these must be stated in writing before the engagement begins and form part of the Project Agreement.

AppSavvy may use trusted sub-contractors, freelancers, and third-party service providers (collectively, “Sub-processors”) to perform parts of the services or host components of the Client Deliverables. Examples include Vercel (hosting), Supabase (database and auth), Fly.io (compute), Trigger.dev (background jobs), Stripe (payments), Anthropic and OpenAI (AI models), Resend (email), Linear (project management), and GitHub (source control).

AppSavvy remains responsible to the Client for the services performed by Sub-processors and binds them to confidentiality and intellectual-property obligations no less protective than those in these T&Cs. A current list of material Sub-processors is available on request and is also published in our Privacy Policy.

AppSavvy handles personal data in accordance with our Privacy Policy and with applicable data protection laws, including the Singapore Personal Data Protection Act 2012 (PDPA) and, where applicable, the EU/UK General Data Protection Regulation (GDPR).

Where the Client provides personal data to AppSavvy for processing on the Client’s behalf, the Client is the controller and AppSavvy is the processor. The parties shall enter a data processing agreement (DPA) on reasonable request, and AppSavvy shall: (i) process personal data only on documented instructions from the Client, (ii) ensure persons authorised to process personal data are bound by confidentiality, (iii) implement appropriate technical and organisational security measures, and (iv) notify the Client without undue delay (and in any event within 72 hours of becoming aware) of any personal data breach affecting the Client’s personal data.

• AppSavvy will perform the services with reasonable care and skill, using personnel with appropriate qualifications and experience.
• Software is delivered “as is” following the acceptance procedure in Section 13. AppSavvy does not warrant that any software will be free of defects, errors, or vulnerabilities, that it will operate uninterrupted, or that it will meet every business objective in perpetuity.
• Except as expressly stated in these T&Cs, all other warranties (express or implied), including merchantability and fitness for a particular purpose, are disclaimed to the fullest extent permitted by law.
• AppSavvy does not warrant the performance, accuracy, or availability of third-party services (such as those listed in Section 9). The Client acknowledges that such services are governed by their own terms.

• Unless expressly agreed in writing, post-delivery maintenance and support are not included in the engagement fee and require a separate maintenance, retainer, or support agreement.
• Where no service level agreement (SLA) is in place, AppSavvy makes no commitments regarding response times, uptime, or incident resolution. Best-effort assistance is available on a time-and-materials basis at our then-current rates.
• Defects identified during the acceptance period (Section 13) are remediated at no additional charge. Defects identified after acceptance are out of scope unless covered by a maintenance agreement.

• Upon delivery of a milestone or final deliverable, the Client has the acceptance period specified in the Project Agreement (or, if none, ten (10) business days) to review it and provide written acceptance or a written list of material non-conformities.
• Written approval, use of the deliverable in production, or failure to respond within the acceptance period constitutes acceptance.
• Cosmetic feedback, additional features, or work outside the agreed acceptance criteria do not constitute non-conformities and will be handled as scope changes under Section 5.

• Either party may terminate the engagement for convenience by giving thirty (30) days’ written notice, unless the Project Agreement specifies otherwise.
• Either party may terminate for material breach if the breach is not remedied within fourteen (14) days of written notice describing it.
• On termination, the Client shall pay for all services performed and committed expenses up to the effective date of termination, including any non-cancellable third-party costs.
• AppSavvy may suspend services on written notice if the Client materially breaches these T&Cs, including failure to pay undisputed invoices.
• Sections that by their nature should survive termination (including Confidentiality, Intellectual Property, Limitation of Liability, and Governing Law) shall do so.

• To the maximum extent permitted by law, AppSavvy shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or for loss of profits, revenue, business opportunity, goodwill, or data, even if advised of the possibility of such damages.
• AppSavvy’s aggregate liability arising out of or in connection with the engagement shall not exceed the total fees paid by the Client to AppSavvy for the specific services giving rise to the claim in the twelve (12) months preceding the event giving rise to the claim.
• Nothing in these T&Cs limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot be limited under applicable law.

• By AppSavvy. AppSavvy will defend and indemnify the Client against any third-party claim alleging that Client Deliverables created by AppSavvy infringe third-party intellectual property rights, provided the Client notifies us promptly, gives us sole control of the defence, and reasonably cooperates. This indemnity does not apply to claims arising from Client-supplied materials, Client modifications, or third-party services.
• By Client.The Client will defend and indemnify AppSavvy against any third-party claim arising from materials provided by the Client, the Client’s use of the deliverables in breach of these T&Cs, or the Client’s violation of applicable law.

During the engagement and for twelve (12) months after its conclusion, neither party shall directly solicit for employment any personnel of the other party who has been materially involved in the engagement, without the other party’s prior written consent. General recruitment advertising not specifically directed at such personnel does not breach this clause.

Neither party shall be liable for delay or failure to perform (other than payment obligations) caused by events beyond its reasonable control, including acts of God, natural disasters, war, civil unrest, strikes, pandemics, cyber-attacks not resulting from a party’s negligence, government actions, or failures of public utilities or major third-party services. The affected party shall notify the other promptly and use reasonable efforts to mitigate. If the force majeure event continues for more than sixty (60) consecutive days, either party may terminate the affected engagement on written notice.

These T&Cs are governed by and construed in accordance with the laws of Singapore, without regard to its conflict of laws principles.

Any dispute arising out of or in connection with these T&Cs shall first be addressed by good-faith negotiation between senior representatives of the parties for at least fourteen (14) days. If unresolved, the dispute shall be referred to mediation administered by the Singapore Mediation Centre (SMC). If still unresolved after thirty (30) days of mediation, the dispute shall be finally resolved by binding arbitration in Singapore under the Singapore International Arbitration Centre (SIAC) rules, before a single arbitrator, with the seat in Singapore and the language in English.

AppSavvy may amend these T&Cs from time to time. The version posted on our website at the time the Client signs a Project Agreement or pays an invoice applies to that engagement. Material changes affecting an existing engagement will take effect only with the Client’s written consent.

Formal notices under these T&Cs must be in writing and delivered to the contact addresses set out in the Project Agreement or, failing that, to:

• AppSavvy: hello@appsavvy.dev (with a copy by post to the address in Section 2).
• Client: the address and email stated in the most recent invoice or Project Agreement.

Notices sent by email are deemed received on the next business day following dispatch.

• Entire agreement.These T&Cs, together with the Project Agreement, constitute the entire agreement between the parties and supersede all prior proposals, communications, and understandings.
• Severability. If any provision is held unenforceable, the remaining provisions remain in full effect, and the unenforceable provision shall be modified to the minimum extent necessary to be enforceable.
• No waiver. A failure to enforce any right is not a waiver of that right.
• Assignment.Neither party may assign its rights or obligations without the other’s written consent, save that either party may assign to a successor in a merger, acquisition, or sale of substantially all assets.
• No third-party beneficiaries.Nothing in these T&Cs confers rights on any person who is not a party.
• Independent contractor. AppSavvy provides services as an independent contractor; nothing creates a partnership, joint venture, agency, or employment relationship.
• Counterparts.Where these T&Cs are acknowledged in counterparts (including electronically), each counterpart is an original and together they constitute one agreement.